Community Guidelines
Policy title: Community Guidelines
Version: 1.1
Effective date: 31 October 2026
Last updated: 31 October 2026
Owner: Winart Limited
Status: Draft for in-app display. This is not a formal legal opinion and has not been approved by a lawyer.
Scope
These guidelines explain how people are expected to behave in chat, on profiles, in voice rooms, on live streams, and around gifts. The Rules and Regulations describe enforcement. These guidelines describe the standard of conduct. The published page is https://winart.win/legal/community-guidelines/. This in-app text is the application copy.
Be a real person
Use your own identity. Do not pretend to be another creator, an agency, or Winart staff. Do not buy, sell, or lend accounts.
Be respectful
Disagree without threats, slurs, or pile-ons. Do not sexualize someone who has asked you to stop. Do not continue contact after you are blocked. Unwanted contact includes repeated messages, room invites, or gifts used to pressure someone.
Be honest
Do not promise investment returns, fake recharge help, or unofficial fee waivers. Do not ask another user to send a password, a one-time code, or a private verification image to you. Payment proofs belong in Winart’s payment flow, not in a private chat with a stranger.
Rooms and streams
Hosts set the tone of a room and are responsible for using the tools the server gives them, including mute and removal, when someone is harming others. Guests do not gain host powers by changing a value on their own device. Leave a room that is being used for a scam or for sexual content involving a minor, and report it.
Gifts
Gifts are voluntary. Do not demand a gift as a condition of basic safety or as payment for a deceptive scheme. Do not use refunds, charge disputes, or fake transfer screenshots to obtain Diamonds.
Children
This community is not for children. Do not invite a person under 18 into a sexual, romantic, or financially exploitative conversation. Report child-safety concerns with the child-safety category. Do not attach or forward sexual imagery of a minor.
Spam and advertising
Do not flood chats or rooms with repeated messages, referral bait, or ads for other services. Official Winart notices are sent through the product, not through a user demanding your login.
User responsibilities
Read the room, respect blocks, and report instead of republishing someone else’s private images or messages.
Winart responsibilities
Provide report, block, and room-moderation tools that the server actually authorizes, and keep private reports private.
Prohibited conduct
Do not post or stream sexual content involving a minor, grooming, exploitation, harassment, threats, hate, violence, scams, fraud, impersonation, spam, malicious links, illegal content, non-consensual intimate images, doxxing, or other privacy violations. Leave and report abusive live content. The tools that exist are report, block, and the server moderation actions described in the Content Moderation Policy. This guideline does not claim a 24-hour review desk.
Reporting and complaints
From a profile, a chat, a live session, or a voice room you can report the person or the room. You can block and later unblock from Blocked Users. You can read your own report status when that read is permitted. You cannot see reports filed by other people.
Enforcement
Breaches are handled under the Rules and Regulations. A guideline breach can be low, medium, high, or severe depending on the harm.
Contact
Winart Limited
The following identity and contact lines are taken from the pages published at https://winart.win/privacy-policy/ and https://winart.win/legal/community-guidelines/ on 31 October 2026. This audit did not independently match them to a government register.
- Registered office: C/O Santosh Paul, Vill- Kulberia, Sukanta Pally, Duttapukur, Barasat-I, North 24 Parganas, West Bengal 743248, India
- CIN published on that site: U62090WR2026PLC294524
- Grievance Officer published at https://winart.win/privacy-policy/: care@winart.win
- Customer support phone: not separately published on those pages
- Child safety contact: care@winart.win, and the in-app child-safety report category